all to usually, management is contacted when factors go Erroneous…it's not a kind of letters…..i am speaking to american Airways client service due to an exquisite flight attendant named MARITA LORDI (FA #nine
soon after arrival at airport I used to be educated the flights had been overbooked and I could reach Dallas another early morning but not to Las Vegas.
We just lately, nowadays the 24th, returned from a vacation to Cancun/Rivera Maya location and could not understand that when are baggage was obtained on our departing flight from DFW on March nineteenth, that one of our luggage was totally ruined on The within by a person in terminal D soon after it had been checked in. Who'd be in command of doing this an American employee or the TSA? Anyone has stolen a blue sapphire faced observe, and my our personalized, 1979 College of Pharmacy ring, which had a sizable diamond mount in it.
March twenty five I flew from Austin to Ft Myers by using a plane change In Charlotte. When reserving my flight I requested wheelchair help. Had to hunt one particular up in Austin. Was taken to gate 2hours in advance but was certain there could be support for boarding. Gate was altered with no one at he desk could come across no guidance, and with fantastic trouble proceeded to new gate. Once more no guidance in boarding.
On seven/19/2013 I flew as a result of American Airways from Columbus Ohio to Las Vegas Nevada. We had a layover in Dallas Tx, at your Fort Well worth airport. I had the worst working experience I've at any time experienced With all the American Airways representatives there and Once i called buyer service they were being no help either. First, a person of your respective Associates sent us to the wrong gate; I had to inquire a representative where by our flight will be departing from due to the fact a gate variety was not on my boarding pass. We went to the gate instructed and have been sent to the wrong gate, since we had been at the incorrect gate we did not listen to our departing flight information and facts creating us to skip our flight. We went towards the counter asking for a status of our flight mainly because we had listened to practically nothing, one particular AA attendant in the station wasn't prepared to seem anything at all up because she was typing or executing another thing. I explained to her that it had been vital simply because we could overlook our flight. She didn’t care. While there was a protracted line of folks ready to speak with the one AA rep readily available. I waited in line for as long as I could, I then observed an AA agent going for walks by and I stopped her for help, she reported there was practically nothing she could do and sent us to a different AA desk. We went to that desk and we were being instructed our aircraft was right there exterior on the point of choose off Which they'd not let's over the airplane due to the fact if they called the AA Associates within the plane and check with them to anticipate us it will make Most people nuts?
I obtained a promo in the mail from American Airways in reference to speedy monitoring to elite standing. After i attempted to log onto the web site inside the promo I couldn't uncover it (aa.
If I can do that, why can’t try this? Below’s a recommendation. Since the brokers are not able to see USAIR, why not provide them with use of the internet to allow them to see available USAIR flights? There have been a number of USAIR flights that may have taken care of not less than 50 percent of the folks who necessary to flights.
I'll start by saying that I've experienced the worst flight working day with regards for your airline. Initial I had been delayed more than an hour or so as a consequence of “weather conditionsâ€, when it absolutely was sun shining at the departure and arrival airport. 2nd, I was moved to a third flight because of my hold off I missed my link by two minutes. 3rd, when boarded on the 3rd flight, we sat with the gate for two several hours as a result of “weather conditions†again. After they deplaned that flight, resulting from predicted 2 hour for a longer time delay, I bought moved to some fourth flight.
So bottom line…..Except you come back to me with some sort of consideration, you’ll by no means see me all over again.
I had been on maintain with reservations various occasions for pretty extensive periods of time. One particular AA reservations and a person agent explained to me it could Charge me an extra $189.00 to fly out next morning then mentioned that flights were being booked subsequent working day.
Flight away from Ft Lauderdale at 5pm connecting to Charlotte NC at six:30pm. The very first flight remaining forty five minutes late producing us overlook our connecting flight to Harrisburg, Pa. Instructed the following flight will be at midnight so we wait around until then (I am with my disabled eighty four yr previous mother) At midnight we're advised the flight was cancelled, there were no motels accessible and the following flight was 12 the next day.
The pink tape to secure a reaction about a genuine tousled trip from start off to complete is awful. I have already been endeavoring to obtain a reaction from AA although the run about is exactly what AA would like so you can quit..GUESS WHAT ? i dont surrender effortlessly. so AA i await your answer.
Then on how back again another “technological mistake†we truly believed this was a joke. Effectively it wasn’t. they held us again without having Rationalization once again. We had one hour & fifty seven min layover and after we obtained off the plane from panama to MIA, we built it as a result of customs got our luggage with forty seven mins to spare & check my reference the “supervisor†pretty much smiled & reported “you’re planning to overlook the flight were not permitting you thru†27 other people screaming that the plane was Appropriate THERE & hadn’t left yet, but her cocky smile & Perspective didn’t care & Compelled US again to miss out on the flight & stated “uncover a cushty spot to sleep with the night.
It’s exciting to me that it's arrive at this avenue. I have done quite a bit of study On-line to try and find an Electronic mail Address that could head over to the Company right.